By including these elements, our privacy statement aims to inform you about our data practices, your rights, and the measures we take to protect your personal information, fostering transparency and trust.
Who we are
Our website address is: http://spiritoflapaz.com
Data Collection
We collect personal data from our visitors to provide and improve our services. The types of personal data we collect include names, email addresses, payment information, and other identifiable information. This data is collected for various purposes, such as processing bookings, managing customer accounts, and sending promotional emails about our cruise tours and special offers.
Comments, Media, and Forms
We do not allow visitors to leave comments on the site or upload media of any type or format.
Comments
To help detect spam, we avoid collecting the data shown on the comments form, the visitor’s IP address, and the browser user agent string.
Media
Visitors can download and extract any location data from images on the website.
Forms
In the “Contact Us” form, we collect various types of information that are relevant to privacy, including:
- Name: To personalize your response and address the visitor appropriately.
- Email Address: To communicate with the visitor and provide the requested information or support.
- Phone Number: For direct communication if needed.
- Message Content: To understand the visitor’s inquiry or request.
- IP Address: This is for security purposes and to help detect spam.
- Preferred Contact Method: To respect the visitor’s preference for communication.
Each data point is collected and stored in compliance with privacy regulations and the website’s stated privacy policy.
Data Usage
The collected data is used to complete transactions, provide customer support, and enhance our marketing efforts. We may share your information with third parties, such as payment processors, travel partners, and online automation services, to facilitate these services. These third parties are only given access to the data necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
Data Storage and Security
We take the security of your data seriously. Collected data is stored in secure databases with encryption and access controls to prevent unauthorized access. We also have data retention policies to ensure that your information is only kept for as long as necessary to fulfill the purposes for which it was collected.
Cookies and Tracking
Our website uses cookies and other tracking technologies to enhance the browsing experience and gather analytical data. These technologies help us understand how visitors interact with our site, personalize content, and improve overall performance. You can manage your cookie preferences through your browser settings, where you can choose to accept or decline cookies.
Cookies
The duration of cookies saved varies.
Embedded Content from Other Websites
Articles on this site may contain embedded content, such as videos, images, and articles. Embedded content from other websites functions as if you visited the other website directly. These external websites may collect your data, use cookies, embed third-party tracking, and monitor your interactions with the embedded content, especially if you have an account and are logged in to those websites.
User Rights
You have the right to access, correct, or delete the personal information you provided and that we hold. If you wish to exercise these rights, please get in touch with us using the details below. We will respond to your request within a reasonable timeframe and take appropriate action to address your concerns.
What Rights You Have Over Your Data
Suppose you have provided your information on this site through a contact form or by booking a service. In that case, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you. This excludes any data we are required to retain for administrative, legal, or security purposes.
Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. Parents or guardians who believe their child may have provided us with personal data should contact us immediately.
Updates and Changes
Our privacy statement may be updated periodically to reflect changes in our practices or relevant laws and regulations. We will notify you of any significant changes by posting the revised and updated policy on our website. We encourage you to review this statement regularly to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns about our privacy practices, please get in touch with us at:
Email: info@spiritoflapaz.com
(Please subject your email with the word ‘Privacy’ and flag your email with ‘priority’)
Address: Spirit of La Paz, Calle xx 123, La Paz, BCS, Mexico
Who We Share Your Data With
We may share your data with third parties to facilitate our tour cruise services. These third parties include:
- Payment Processors: To securely process your booking payments.
- Travel Partners: Such as hotels, transportation providers, and excursion operators to coordinate your travel arrangements.
- Online Automation Services: To manage email communications, reservations, and customer relationship management.
These third parties are given access only to the data necessary to perform their specific functions and are required to maintain the confidentiality and security of your information. We do not sell or rent your data to any third parties for marketing purposes.
How Long We Retain Your Data
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including processing bookings and providing customer support. Additionally, we adhere to any applicable government requirements, guidelines, and regulations regarding data retention.
- Booking Information: Retained for a minimum of [insert duration] to comply with legal and regulatory requirements.
- Customer Support Data: Retained as long as needed to provide ongoing support and improve our services.
- Marketing Data: Retained until you opt-out or unsubscribe from our communications.
After the retention period, we securely delete or anonymize your data to prevent it from being reconstructed or read.
All users can see, edit, or delete their personal information anytime. The website administrators and designated only staff members can also see and edit that information.
Where Your Data Is Sent
Your data may be transferred to and processed in locations outside of the country to provide our services. This includes:
- Data Centers: These are where our website and booking systems are hosted, ensuring secure and reliable access.
- Third-Party Service Providers: Payment processors, travel partners, and online automation services may operate in different countries.
- Automated Spam Detection Services: To protect our website and users from spam and malicious activity.
These transfers are conducted in compliance with relevant data protection laws and regulations to ensure your data remains protected. We implement appropriate safeguards, such as standard contractual clauses, to maintain the security and confidentiality of your data during international transfers.
